Elston Systems, Inc. ("PLCCables.com, MrPLC.com") warrants to the original end user customer of its products specified below that its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, Elston Systems will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials. Repaired parts or replacement products will be provided by Elston Systems on an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If Elston Systems is unable to repair or replace the product, it will refund the current value of the product at the time the warranty claim is made.

Limited Lifetime Warranty This limited warranty does not cover any damage to this product that results from improper installation, accident, abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental conditions, or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on which the original identification information has been altered, obliterated or removed, has not been handled or packaged correctly, has been sold as second-hand or has been resold contrary to the US export regulations.

This limited warranty covers only repair, replacement or refund for defective Elston Systems products, as provided above. Elston Systems is not liable for, and does not cover under warranty, any loss of data or any costs associated with determining the source of system problems or removing, servicing or installing Elston Systems products.

Warranty Claim Procedures and Requirements To obtain warranty service, you may return a defective product to the authorized Elston Systems dealer or distributor from which you purchased the Elston Systems product. Please confirm the terms of your dealer's or distributor's return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.

In the United States, you may return the product directly to the Elston Systems factory after first obtaining a Return Material Authorization ("RMA") number from Elston Systems. An RMA number is obtained by e-mailing Elston Systems at rma at plccables dot com

Once you have obtained an RMA number from Elston Systems, you must, within thirty (30) days, send the product freight-prepaid and insured to Elston Systems, Inc., Customer Service, PO BOX 147, Huntington, IN 46750, USA. Products shipped to the factory must be properly packaged to prevent damage in transit. You must include the Elston Systems RMA number prominently displayed on the outside of your package. If you send your product to the factory without the RMA number prominently displayed on the outside of the package, it will be returned to you unopened.

The returned product will become the property of Elston Systems. Repaired or replacement product will be shipped at Elston Systems's expense. Repaired or replacement product will continue to be covered by this limited warranty for the LIFE OF THE PRODUCT.